Privacy Policy

    This Privacy Policy explains how Jyra Health LLC collects, uses, shares, and protects information about you when you visit our website or use our Services.

    By creating an account or using our Services, you agree to the practices described in this Privacy Policy. If you use our Services on behalf of another person, you confirm that you are authorized to do so.

    1. Who We Are

    Jyra Health LLC provides nonclinical administrative and technology services that help connect you with independent medical groups, licensed healthcare providers, and partner pharmacies. Jyra Health itself does not practice medicine, provide medical care, or operate a pharmacy.

    2. Eligibility and Use by Minors

    Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe we may have collected information from a minor, please contact us at admin@jyrahealth.com with the subject line Minor Information Removal Request.

    3. Health Information and HIPAA

    Jyra Health LLC is generally not a covered entity under HIPAA. Certain independent medical groups and pharmacies you access through the Platform may be covered entities. In some circumstances, Jyra Health may act as a business associate and will handle protected health information in accordance with applicable HIPAA obligations and business associate agreements.

    4. Information We Collect

    We collect information you provide directly (account details, health information, payment details), information collected automatically (device data, usage data, approximate location), via cookies and similar technologies, and from third parties including medical groups, providers, and pharmacies.

    5. How We Use Information

    We use information to provide and support Services, for business operations and security, product improvement and analytics, personalization, customer support, and marketing and advertising where permitted by law and your preferences.

    6. How We Share Information

    We share information with medical groups, providers, and pharmacies to coordinate your care; with service providers who perform services on our behalf; with analytics and advertising partners; with affiliates; and for legal and safety reasons. We may also share aggregated or de-identified information for any lawful purpose.

    6.1 Mobile Information and SMS Data

    Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of sharing described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.

    7. Data Retention

    We retain personal information as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, and support legitimate business operations.

    8. Your Choices and Controls

    You can update account information by logging in. You can opt out of SMS messages at any time by replying STOP to any message, and reply HELP for assistance. You can opt out of marketing emails via the unsubscribe link and adjust push or SMS notification settings on your device. You may also control cookies through your browser settings.

    9. Security

    We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. No method of electronic storage is completely secure.

    10. Third-Party Sites and Services

    The Platform may contain links to or integrations with third-party websites, apps, or services not controlled by Jyra Health. This Privacy Policy does not apply to those third-party services.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Your continued use of the Services after the updated Policy becomes effective means you accept the changes.

    Contact Us

    Jyra Health LLC
    2027 N. Mason Rd. Suite 303
    Katy, TX 77449
    Email: admin@jyrahealth.com